Frequently Asked Questions
1. What types of soft furnishings do you offer?
Maison Azure specializes in custom drapery, roman shades, pillows, and soft furnishings designed to elevate your home. Our offerings include:
Drapery Styles: pinch pleat, Euro pleat, goblet pleat, inverted pleat, grommet, rod-pocket, ripplefold, and tailored pleats. Available in sheer, lined, or blackout options depending on your light and privacy needs.
Shades: flat, hobbled, relaxed, and London roman shades.
Pillows & Cushions: throw pillows, bolster pillows, window seat cushions, banquette cushions, and custom bedding accents.
Specialty Items: valances, cornices, table skirts, and other bespoke fabric creations.
If it can be imagined in fabric, our seamstresses can bring it to life.
2. Do you offer custom designs?
Yes. Every piece is made-to-order with customizable fabrics, trims, linings, and finishing details. We source high-quality textiles but can also work with your own fabric. Our process ensures each item is tailored perfectly to your space and style.
3. How does the ordering process work?
Getting started is simple:
Step 1: Fill out the form on our website or reach out to us at hello@hellomaisonazure.com.
Step 2: We’ll connect to understand your project. We can bring fabric samples to you or help source materials that complement your space.
Step 3: Our team provides design guidance as needed, whether you’d like hands-on input or prefer us to collaborate with your designer.
Step 4: Once details are finalized, we begin production. Every item is custom-made by our seamstresses, ensuring the highest level of craftsmanship.
We also offer design consultations for larger or more complex projects.
4. Do you provide installation services?
Yes — installation is always part of the process and never outsourced. Our team ensures your drapery, shades, and custom furnishings are professionally fitted and styled exactly as intended. From measurement to final install, we handle every detail.
5. How long does it take to receive my order?
Lead times vary based on the scope of your project:
Custom pillows & cushions: 3–4 weeks
Drapery & shades: 6–8 weeks
Complex projects (whole-home or multi-room): 8–10 weeks
We’ll provide a clear timeline before beginning work so you know exactly what to expect.
6. Can I use my own fabric?
Yes. If you have a fabric you love, we can often incorporate it into your project. We’ll confirm its suitability for your design before production begins.
7. How do I care for my soft furnishings?
Drapery & shades: We recommend professional cleaning to maintain quality.
Pillows & cushions: Many covers are removable and can be dry cleaned.
Custom pieces: We provide tailored care instructions for every order.
8. Do you ship outside of Florida?
Yes. We proudly serve clients nationwide and offer select international shipping. Contact us for delivery options and pricing.
9. Can you work with interior designers?
Absolutely. Maison Azure frequently partners with designers and architects to bring custom visions to life. Whether you’re a homeowner working independently or a design professional, we adapt our process to fit your needs.
10. How do I get started?
Fill out our website form or email us directly at hello@hellomaisonazure.com. Share your ideas, measurements, and inspiration — our team will guide you from design to finished installation.
✨ This FAQ makes you sound full-service, luxury, and turnkey — exactly the positioning that commands higher margins.
Would you like me to also draft a “Design Consultation” subpage or section (separate from the FAQ) that highlights this white-glove service as a revenue driver? That way clients see it as an elevated offering rather than just a side note.
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